My family and I have been living in Waterfall Country Estate for the past 4 and a half months. Since moving to this incredible estate, the life of my family has been blissful, peaceful and secure. I thought I would take some time to send you a letter to commend you and your team at Century on your vision and commitment to this development, as so often people take the time to complain but seldom to thank and congratulate.
Our experience since the very first time we walked into the sales office at Waterfall has been nothing but wonderful. We were fortunate enough to meet John Conradie at our first visit who convinced us in no time that Waterfall was the best place for our family to live, particularly given that we had been recent victims of an armed hijacking. John was an incredible help in facilitating the purchase of our properties and he has remained a great contact in answering our questions throughout the past 18 months.
We were then again extremely fortunate to meet Bruce Dickson from Down to Earth Architects and Jason Henning from Henning Construction who took on the tasks of designing and building our home respectively. The process of designing and building our home with this professional team has been amazing. We fully expected it to be an incredibly stressful and daunting project and were pleasantly surprised to find the experience such a positive and fun one. We had other great suppliers on board too which all added to the truly pleasant experience of building our home.
Seven Arrows Security have also been incredible and once again we congratulate Century on securing their services to handle the security in the estate. All of their staff that we have come into contact with are pleasant, polite, efficient and add to the sense of safety and security we feel living here.
Finally, Grant, Joanne and the rest of the team at Trafalgar are doing a great job of managing the needs of residents. All our contact with them has been handled extremely efficiently. So basically, a big thank you to you and your team for providing us with an opportunity to be part of this development and for your involvement in getting the right people on board to give people like us an experience such as we have had in building and moving to this estate. As a result of all the above mentioned people and a few more, we honestly felt like this was home within a week of moving in and now feel like we have never lived anywhere else.